Delivery and Returns
Delivery times are quoted in working days and do not include bank holidays. Please expect orders placed over Christmas to be slightly delayed.
Delivery Charges
7 Day Delivery |
OVER £100 ORDERS - Free |
7 Day Delivery |
Under £100 ORDERS - £6.99 |
3 Working Days |
£7.99 |
Next Working Day |
£12.99 |
Order and Payment Confirmed by 4.30pm
Collection: FREE (Normally Next Working Day)
Delivery Surcharges To These Post Codes
IV3-40 |
£20 |
IV52-54 |
£20 |
IV63 |
£20 |
KW1-14 |
£20 |
PA10-40 |
£20 |
PH19-40 |
£20 |
PH50 |
£20 |
HS |
£50 |
IV41-51 |
£50 |
IV55-56 |
£50 |
KA27-28 |
£50 |
KW15-17 |
£50 |
PA41-49 |
£50 |
PA60-62 |
£50 |
PA76-78 |
£50 |
PH41-44 |
£50 |
ZE |
£50 |
IM |
£50 |
JE |
£50 |
GY |
£50 |
TR21-25 |
£50 |
BT |
£20 |
Goods are dispatched by overnight courier and should be delivered within one or two working days of dispatch. Discountech accepts no responsibility where the Courier is at fault for delayed delivery once the goods have been dispatched.
Shipping From The UK To EU Countries Post-Brexit
As of 1st January 2021, parcels to Europe will be subject to customs and duty fees. This means that goods shipped from UK mainland to EU countries will have to clear customs and will require a commercial invoice and/or other export documentation.
The recipient will then have to pay customs or local VAT charges and a handling fee in the receiving country before they can claim the parcel. These charges will depend on the country they are sending to, the value of the item and whether it is a gift or commercial goods.
Discountech will not be responsible for any of these additional costs under any circumstances and it will be entirely the recipient's responsibility.
Which Countries Are Part Of The European Union?
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
Please Note: Additional charges are determined by a specific shipping criteria such as price of the item(s), type of product(s), weight and dimensions of the parcel and the destination of where the goods will be dispatched but the overall shipping prices are generated via the selected courier services’ online booking system.
Delivery Lead Times
In most cases, orders placed before 1pm (business days) will be processed the same day. We strive to dispatch all stock orders to you within 3-4 business days, however we cannot absolutely guarantee this level of service at all times as delivery lead times will vary depending on where the goods are being dispatched in the EU. For a quick quote for your parcel delivery to EU member states or if you require further clarification on shipping overseas then please do get in touch.
Faulty Returns
Unless otherwise stated in the product description, all goods are supplied with a warranty for up to 12 months. Certain items such as batteries for will only have a 90 day warranty. Certain other products contain their own manufacturers warranty, which may vary between manufacturers.
Should you discover the goods are faulty, please inform us within 7 Days.
We shall then send you the appropriate method of handling the faulty goods by either asking for the items to be returned back to us or in some circumstances, the return may be handled by the manufacturer or their authorized repair centre.
Should you return any goods which upon inspection are not faulty, or have been subject to wilful damage or accident or negligence by you, we may charge you for any delivery charges together with our expenses.
We request that Goods be returned to us within 7 days of our Returns confirmation.
We will then ensure that we deal with the return as quickly as practical.
These terms and conditions do not affect your statutory rights